Privacy Policy / Cookie Act

Privacy Policy / Cookie Act

  • Cookies

    Doubleclick: We use this for advertising at Google. It also helps us to measure how an ad performs.

    Google Adwords Conversion: Google places ads above and below search results. To measure the effect of these ads, Google needs a cookie.

    Doubleclick Floodlight: Google again. With this cookie we can measure how different ads on different channels have effect on each other.

     Facebook Custom Audience: This is the way Facebook creates target audiences.

    Google Dynamic Retargeting: we use this to show you the most relevent ads and products.

    Google Adwords User Lists:  we us this to show you the most relevant text ads.

    Facebook Connect: we make us of social media buttons. Facebook can gather your personal details through this, if you are registered at Facebook. Check your setting at Facebook.

     Google Analytics: we measure activity on our sites. By the way, Google is not allowed to use this data for other purposes than our analysis and we anonimize IP addresses.

    Pingdom: We use Pingdom to measure site speed.

    Hotjar: Hotjar helps us to improve our sites, by keeping track on where our customers click on the sites.

    Trusted Shops: This is our European Trustmark. Trusted Shops can offer you insurance on your orders, free of charge, and it makes sure we offer you a service that is in line with European laws an selling over the internet. They also keep track of our reviews.

     GA Audiences: Google helps us creating target audiences, so we can optimize the experience on our sites for everybody.

    Convert: before we make a change on our sites, we test it. In this way, we can be sure we are actually improving the experience on our sites.

     

  • What is the privacy policy?
    CHASIN’ is the responsibe party in reference to the Law for the protection of personal information. If you have a request concerning your data CHASIN’ saved, or if you want to change data because it’s incorrect or incomplete, please contact us through info@chasin.com or 026-3193464. Within 4 weeks CHASIN’ will give you feedback which data was processed and whether we can comply with your request to improve, hide or delete any data. CHASIN’ respects the privacy of all the users of its website and ensures that any personal information you may provide to us is treated confidentially. We use your details to deliver the orders as quickly as possible. Your personal details are exclusively provided to the parties involved in your order. CHASIN’ uses the data collected to provide its customers with the following services: If you place an order, we need your name, email address, delivery address and payment details in order to carry out your order and keep you notified about the progress of your order. In order to make shopping at CHASIN’ as enjoyable as possible, with your permission we save your personal details and the details relating to your order and your use of our services. This enables us to personalise the website. We use your email address to notify you about developments on our website and about our collections and promotions, if you have consented to this. If you no longer want to receive these notifications, you have the option of unsubscribing on our website. If you place an order with CHASIN’, we store your data on a Secure Server if desired. You can set a password so that your name, address, telephone number, email address, delivery and payment details do not need to be filled in every time you place an order. Data on the use of our website and the feedback we receive from our users help us to develop and improve our website. CHASIN’ will not sell your personal details to third parties and will exclusively make these available to third parties who are involved in carrying out your order. Our employees and the third parties we engage are required to respect the confidentiality of your details.
  • What are cookies?

    Cookies are small pieces of information stored on the computer by the internet browser. CHASIN’ uses cookies to recognise you when you next visit the website. Cookies enable us to gather information on the use of our services and to improve and adapt these services to our users’ wishes.

    Our cookies provide information relating to personal identification. You can set your browser not to accept cookies while shopping at CHASIN’ but this could negatively affect the functioning of our website. With your permission our advertisers place “tracking cookies” on your computer. They use these cookies to keep track of which pages you visit in order to put together a profile of your online behaviour. This profile is also put together on the basis of similar information they receive from your visits to other websites on which they advertise. This profile is not linked to your name, address, email address or other identifying information which we have in relation to you but is only used to tailor advertisements to your profile so that these are as relevant for you as possible. You have the right to request to inspect the data on you and to ask that they be corrected or deleted. See our contact page for this.

    In order to prevent misuse, we may ask you to adequately identify yourself. When inspection of personal data linked to a cookie is concerned, you must send a copy of the cookie in question. Only you can delete cookies since they are stored on your computer. See the guide to your browser on how to do this. Our website places a cookie from the US company Google as part of the Google Analytics service. We use this service to keep track of and obtain reports on how visitors use our website. Google can provide this information to third parties if Google is required to do so by law, or to the extent these third parties process the information on Google's behalf. We have no influence on this. The information that Google collects is rendered anonymous to the extent possible. Your IP address is explicitly not passed on. The information is sent to Google and stored by it on servers in the United States.

  • Do you have any questions regarding the privacy policy or cookies?

    If you still have questions about the Privacy Policy of CHASIN’, please contact us. Our customer service will help you if you need information on your details or if you would like these changed. If we are required to amend our Privacy Policy, you will always find the most recent information on this page.